(4.8 / 5)2134+ Ratings
Zeve Shoes Reviews
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Zeve Shoes Customer’s Q&A
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Zeve Shoes FAQs
Does Zeve Shoes offer free size exchanges in Malaysia?
Yes, Zeve Shoes offers free size exchanges in Semenanjung Malaysia. However, for Sabah/Sarawak/Labuan, the buyer would need to pay for the return shipping. They will cover the cost of shipping the correct shoes to you for free.
What is the free shipping policy for Zeve Shoes orders in Malaysia?
Zeve Shoes offers free shipping in Peninsular Malaysia for orders above RM299 and in Sabah/Sarawak for orders above RM499. For orders below RM299, Semenanjung Malaysia shipping costs RM 10 per pair while Sabah/Sarawak/Labuan shipping costs RM 30-40 per pair.
How do I exchange the size of my Zeve Shoes shoes?
To exchange the size of your shoes, please fill out the required information on Zeve Shoes' website and they will send you the POS LAJU Airway Bill in PDF. Print out the POS LAJU Airway Bill and stick it on the parcel, then drop the parcel off at your nearest Pos Laju office. Notify them once you have done so, and they will ship your new shoes.
How long will it take for me to receive my Zeve Shoes order?
Zeve Shoes uses DHL Express shipping, and your goods will reach you in 2-5 days.
Can I get a refund for my purchase from Zeve Shoes?
Yes, you can return your item(s) for a refund (minus shipping cost) within 30 days of purchase if you are not 100% satisfied with your purchase from Zeve Shoes. Returns must be unworn, in the state you received them, and in the original packaging.